Leaving Kajabi? Decide it, don’t drift into it.
Owners leave Kajabi over the fee, a quiet community, or a layout that won’t bend. Only one of those is fixed by moving. Here is what you actually own on Kajabi, what moves to WordPress, what gets rebuilt, and the order we do it in, including the version where you stay.
“I use Kajabi now but am not in love with the community feature... am considering Circle for that but not sure I want to have two systems to run my business... might be confusing to my clients?”
“I’m trying to decide on a software like GHL, Kajabi, Kartra etc where I can have everything for my business in one place like funnels, calendars, courses, communities etc.”
“I’m currently in a Kajabi community and I find it unengaging and clunky.”
“We have moved all our courses to a new platform, but finalizing it takes more time than we thought and it takes time from what we should work with.”
Kajabi is a rental. The question is whether the rent still buys enough.
Kajabi does the thing it promises: courses, pages, email, checkout and a community in one login for one monthly fee. Owners start thinking about leaving when the fee keeps rising, the community goes quiet, or the one thing they need is the one thing the layout will not do. Those are different problems, and only one of them is solved by moving.
First we test whether you should move at all.
A migration is the most expensive way to fix a problem that was never about the platform. Before anything moves, the Audit answers these, in writing.
If you move: build it beside Kajabi, switch on one day.
Nothing is turned off until the new site has taken real money and let real members in. The order below is the one we use on every hosted-platform migration.
- 1Export everything Kajabi gives youContacts with tags, offers and purchase history, the course outlines, every video file. This is also the inventory: you will delete a third of it on purpose.
- 2Build the course and member area on WordPressCourses rebuilt in LearnDash with the same names and order so links in old emails keep making sense. Member dashboard designed for the member, not for the plugin.
- 3Wire payments and access, then test the chainStripe or PayPal into the membership plugin, tags into the CRM, the access rule on every course. A test purchase, a failed card, a cancel, as a member on a phone.
- 4Import members and send one emailUsers created from the export with their plans attached. One “set your password” email, sent in batches, with a reply address a human reads that week.
- 5Run both for one billing cycle, then close KajabiSubscriptions move at renewal so nobody is double-charged. Old Kajabi links redirect to the new pages. Then the Kajabi plan is cancelled, and the rent stops.
Will my members have to make new accounts?
No. Members come over as WordPress users from the Kajabi contact export, and they set a password through a “welcome back” email on the day we switch. Their email address is the key; nothing else changes for them.
Do I lose my course progress data?
Kajabi does not export lesson-level progress, so completions are rebuilt from the export we can get (enrolments and purchase dates) plus a one-time “mark what you have finished” page for members. Most owners decide the clean start is worth it; we tell you before you commit.
What about my Kajabi email list and automations?
Contacts and tags export as a CSV and import into FluentCRM, Keap or ActiveCampaign. The automations are rebuilt, not moved, which is the moment to delete the ones nobody remembers writing.
How long does it take, and can I keep selling during it?
It depends on how many courses, offers and automations you have; the Audit gives you the timeline in writing before you commit. And yes, you keep selling: the Kajabi site stays live until the switch day, and the new site is tested with real purchases first.
What if the answer is to stay on Kajabi?
Then that is what the Roadmap says: stay, and fix these three things. It happens often, and you keep the Roadmap either way.
The Audit runs the stay-or-move test on your Kajabi account and writes down the answer, the cost of each path, and the order of work if you go. Most people take the Roadmap to their own developer; some ask us to build it.
Strategy Audit: $1,500, two weeks, a written Membership Operations Roadmap you own. Refundable in week one if we can’t help. The $1,500 counts toward a fix or Support Block started within 30 days.